Privacy Policy

Last Updated: March 4, 2025

Introduction

Bay Area Duct Masters (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bayareaductmasters.com (the “Site”) or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms or request services on our Site
  • Contact us via phone, email, or through our contact form
  • Subscribe to our newsletter
  • Request a quote
  • Schedule an appointment

This information may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Service details and history

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Referring website

This information helps us analyze trends, administer the Site, track users’ movements, and gather demographic information.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing and completing transactions
  • Sending administrative information, such as appointment confirmations
  • Responding to your comments, questions, and requests
  • Sending promotional communications about new services, special offers, or other information
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing technical issues
  • Improving our Site and customer service

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our service (“Service Providers”), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

We use commercially reasonable measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising CCPA rights

We do not sell personal information to third parties.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bay Area Duct Masters
San Francisco, CA 94102
Phone: (415) 985-9926